Frequently Asked Questions

We would like to answer any questions you may have about the process you are about to begin with us so that you feel confident from the start. You can find our replies to frequently asked questions from our users here. However, if you have any further questions, please do not hesitate to contact us.

faqs - Emotional well-being service for companies and employees

faqs - Emotional well-being service for companies and employeesBenefits of ifeel’s well-being service for managers

You can tell them it is a convenient, effective, and cost-free way to take care of their emotional well-being, understand themselves better and work on their personal and professional development goals, either with the help of one of our psychologists or through the rest of the app’s resources. In addition, you will have our support throughout the collaboration. This will impact your quality of life inside and outside work and is completely confidential.

Thanks to ifeel’s well-being service, you will have access to a more complete vision of your team, both of their strengths and of the psychosocial risk factors to which they are subjected. We will accompany you in a personalized way to make managing your employees’ well-being more effective.

A monthly report will be sent with aggregated data on the mood and concerns of the employees, from which we will create an action plan. Information about the specific content of your online therapy or emotional support service will never be included, as these are completely confidential.

Yes, we offer specific training on the use of the app for both managers and employees. Remember that we will be with you from the start of our collaboration so that you don’t have any problems.

It’s simple. We have prepared a demo to give you an idea of how you could start strengthening the emotional well-being of your employees with our program. Click here, and we’ll explain it to you.

faqs - Emotional well-being service for companies and employees

Benefits of ifeel’s well-being service for employees

We have more than 500 licensed psychologists and more than 30 areas of specialization to offer a complete and exclusive service where people are always at the core. A psychologist from our team will assign you to the most suitable therapist for you after listening to your initial goals and needs.

That’s fine. Online therapy with one of our psychologists is just one of the resources you can benefit from, but not the only one. You have all the tools the app provides and the emotional support service at your disposal.

For your therapy process to be successful, it is essential for your relationship with your psychologist to work. However, relationships are not perfect, even in a professional environment. Therefore, if difficulties arise with your therapist that cannot be resolved, we will assign you to another professional on the team so that you can continue to work towards your personal goals.

No. 24/7 chat means that users can chat with their therapist at any time, regardless of the time or day of the week, and will receive a response from their therapist two to three times a week.

It is very unlikely that this will happen. We have professional psychologists in 23 languages to assist users of our corporate well-being service from anywhere in the world and through any device.

Never. All therapy takes place in a completely confidential context. Only you and your therapist will have access to your conversations.

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