Mental health in the maintenance
and private security sector:
A success story
In the maintenance and private security sectors, factors such as long shifts, exposure to demanding environments, and high staff turnover significantly impact mental health and operational performance. A global company with more than 42,000 employees in 12 countries has joined forces with ifeel to implement a comprehensive, data-driven mental health programme. Discover in this success story how the collaboration with ifeel promotes team well-being, reduces costs, and improves organisational efficiency, achieving:
- A 33% reduction in the number of employees at medium and high risk.
- A 4.1x ROI, demonstrating the economic value of investing in mental health.
- A 22% decrease in the average cost per employee at risk and an increase in staff satisfaction, reflected in an NPS of 81.
What will you find in this case study?
Initial challenges in the maintenance and private security industry
The sector faces complex challenges: high exposure to stressful situations, long working hours, working alone, and a strong cultural resistance to talking about mental health. These factors translate into high levels of absenteeism, burnout, and staff turnover among operational staff.
Discover how these conditions directly affect service quality, operational continuity, and corporate reputation, and why ensuring psychological well-being has become a key factor for the sector’s sustainability.
Strategies implemented by ifeel as a mental health partner
Through its evidence-based clinical approach, ifeel designs a personalised programme that combines psychological assessment, intervention, and continuous monitoring. The programme includes video and text therapy sessions, training for supervisors, stress management workshop,s and digital self-care tools. In addition, ifeel’s dynamic dashboards allow real-time monitoring of employee progress and quantification of both clinical and financial advances.
Results and development of a long-term strategy
This case study proves that a robust, results-oriented mental health strategy can transform performance and work culture in highly demanding sectors.
Why should you download this resource?
Strengthen your competitive advantage in the maintenance and security sector
Learn how investing in mental health drives service quality, reduces turnover, and establishes your company as a responsible, wellbeing-oriented organisation.
Reduce costs and improve your team’s productivity
This case study demonstrates, with an ROI of 4.1x, that preventive mental health strategies significantly reduce absenteeism and improve operational efficiency.
Foster a more resilient and committed workforce
Discover how ongoing psychological support, data-driven strategies, and internal awareness drive motivation, strengthen organisational culture, and build a more humane and sustainable work environment.
ifeel: the imperative mental health solution for businesses
Working as strategic partners, our clinical team offers leading companies a dynamic, scalable and fully customised solution powered by AI. We have a strategy and approach based on key data to help organisations with a global presence address one of today’s biggest business challenges: mental health at work.
