Backed by data: Outcome Centered Care Model
The only mental health solution in Europe focused on clinical outcomes. Our Outcome Centered Care Model is based on systematic clinical assessment through scientific scales (PHQ, GAD, WSAS, SOFAS) that track improvement from day zero to provide the right care for every patient.
Outcome Centered Care (OCC): Our foundation
Clinician-led, AI-supported, and driven by validated outcomes.
Personalised
onboarding & risk
assessment
Every employee starts with a confidential, clinically validated assessment—available in 50+ languages and culturally adapted. Our AI‑supported triage, always overseen by licensed clinicians, stratifies risk (low, medium, high) within 24 hours and routes people to the right level of care at the right time. Guided by validated measures (PHQ, GAD, WSAS, SOFAS) and rapid activation for medium/high‑risk cases.
The right care,
at the right time
ifeel’s OCC ensures that every employee receives the mental health support they need, exactly when they need it. Through continuous assessment and advanced analytics, we identify risk early and match individuals to the most appropriate level of care
Quality that scales
Our evidence-based methodology delivers consistent, high-quality mental health support across sectors and region, ensuring accessible, culturally sensitive care for diverse workforces, wherever they are.
OCC Model by ifeel vs. Other providers
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Outcome Centered Care Model by ifeel
Other providers
Outcome visibility
Time-to-care, appropriateness, and outcomes tracked
Limited visibility on effectiveness
Risk prioritisation
Clinician-led triage and escalation
First-come, first-served utilisation
Resource efficiency
Personalised sessions, avoiding unnecessary costs
Excess sessions waste resources and budget
Scalability
Quality maintained across populations
Variable standards and inconsistent follow-up
A clinical model built for real-world workforces
Frontline and deskless employees face unique pressures: physical fatigue, rotating shifts, financial stress, limited flexibility.
Our OCC model translates data into meaningful care for these environments, ensuring timely, relevant, and sustainable support.
Evidence-based adaptation
of clinical protocols to match job demands and cultural contexts.
Accessible
formats:
Mobile sessions, asynchronous support, and AI-guided triage for immediate access.
Population-level insights:
Aggregated outcomes that inform organisational well-being strategies.
Our research work
Our clinical and research team ensures that all interventions are based on scientific evidence. Discover our rigorous studies and innovative solutions for improving mental health in enterprises.
Cases studies
Real Stories of Transformation: Workplace Mental Health Case Studies
Explore how leading organizations have partnered with ifeel to transform workplace mental health. Our case studies highlight innovative strategies, measurable results, and lasting cultural change achieved through personalized mental health solutions. Discover proven approaches and actionable insights to help your organization build a healthier, more resilient workforce.
A leading hotel group with 34,000 employees achieved a 37% reduction in mental health risks, 22% cost savings, and a 4.4x ROI through targeted wellbeing initiatives
This resource explores how a leading global financial institution tackled these issues head-on, transforming its approach to workforce mental health.
Mental health in the motor vehicle manufacturing industry: a case study Discover how to transform mental health in the motor industry addressing employee mental health.
